Retail Media Lounge: A new space for retail media minds to meet and think together.

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Sofie AI Agents

Meet your new teammates.

10+ specialist agents that analyze, plan, create, and optimize - always within your rules, always with proof.

Trusted by leading retailers in 11 countries
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"Wakefern Food Corp" logo in bold white text
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"FairPrice Group, Every Day, Made A Little Better" logo in white text
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"MR.DIY" logo in bold white letters
"bigbasket, A TATA Enterprise" logo in white text
"TATA 1mg" logo in white text
"purplle" logo in bold white text
"firstcry.com" logo in white text
"snapmint" logo in white text with a leaf-like icon
"rapido" logo in dark text on a white oval background
"Apollo 24|7" logo in white text on a dark oval badge
"truemeds" logo in white text with a heart and lock icon
"smytten" logo in white text with three dots below
"AJIO" logo in bold white uppercase text
"BharatPe" logo in white text with a circular icon
"takealot.com" logo in white text with a blue circular icon
"Konga.com" logo in orange text with a swirl icon
"MR.D" logo in white on a dark rounded square
"Sharaf DG" logo in white text
"Pick n Pay" logo in white text
"bash" logo in bold white lowercase text
"Wakefern Food Corp" logo in bold white text
"GPA" logo in white text with a curved swoosh above it
"FairPrice Group, Every Day, Made A Little Better" logo in white text
"DFI Retail Group" logo in white text
"MR.DIY" logo in bold white letters

The Osmos Agents

10+ agents under

one accountable Sofie.

Insights Analyst

Answers any campaign related question with cited evidence and suggested actions.

 Coming soon
Line chart dashboard showing a fluctuating red trend line

Report Writer

Turns data into sharp weekly and monthly business narratives & suggestions for each Brand, ready to present.

Media Planner

Builds the audience, channel, budget, and flighting plan around your objective - with forecasts.

"Sofie AI" suggestions panel with recommended keyword actions

Performance Manager

Tunes keywords, bids, and product selection continuously - cutting waste, increasing yield & protecting pacing.

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Creative Director

Generates channel-ready creative concepts and copy based on the brief.

Content Cop

Checks every asset against brand, format, and compliance rules - with clear fixes.

Inventory Manager

Forecasts inventory pressure and finds the opportunities that lift network yield.

Why Osmos Agentic AI

Every account gets

an expert team.

Sofie's agents give every account an analyst, a planner, and an optimizer working inside your Osmos stack.

Expertise on every account.

Analysis, planning, and optimization for every account - not just the top 20.

From question to action.

Agents don't just report - they draft the fix, with evidence and ready for your eyes.

Governed like an employee.

Roles, permissions, and audit log - every action reviewable, every rule enforced.

Works with your ecosystem:
7↑

Specialist agents

100%

Governance

142K+

Active advertisers

50%+

Advertiser adoption rate

Success stories

How retailers broke their ceiling.

How Mr DIY turned 1,100 stores into a scalable In-Store retail media network

1,200+

in-store screens live

1,100+

stores activated

6+

marquee brands live

Apollo 24x7 achieves 200% revenue growth in two months with smarter PLA optimization

200%

2m revenue growth

+44

pp in budget utilisation

38%

CPC increase

Turning high intent liquor category into ad revenue: How Pick n Pay’s Beer Advertiser achieved 8.81 ROI with Sponsored Product Ads

8.81

ROI

R44,772

attributed sales

How BigBasket rebuilt fixed tenancy ads to unlock scalable search monetization

↑93%

final auction price

50%

ad revenue generated

↑27%

advertiser participation

SEE IT IN ACTION

Tell Sofie your goal.

She'll assemble the team.

Try any agent free in the sandbox - then roll it out on your terms.

Thank you!

We’ll get back to you soon.

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Scalable capacity without hiring.

Continuous analysis and action across every account, every day.

Full context, not a chatbot.

Agents work inside your Osmos data and workflows - no copy-paste AI.

Spin one up free.

Pick one agent, test it in the sandbox. No commitment.

100% governance. Always.

Audit log, action reviewed and role based permissions.

Request a demo with a solution expert.

Commitment-free consultation on your top needs and challenges. Discover product capabilities and how Osmos may help.

We’ll get back to you within one business day.

Thank you!

We’ll get back to you within one business day.

Back to Osmos →
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frequently asked questions

Your questions, answered.

Answers about how Sofie AI agents sit inside your store stack.

What is Sofie?

Sofie is a team of seven AI agents built into the Osmos retail media OS. The agents analyze performance, plan media, optimize campaigns, generate creative, and enforce compliance - working continuously across every account while your team approves every action.

What can Sofie's agents do?

Sofie's agents cover the core jobs of a retail media team: answering performance questions with evidence (Insights Analyst), writing business reports (Report Writer), building media plans (Media Planner), tuning keywords, bids, and products (Campaign Optimizer), generating brand-voice creative (Creative Director), reviewing assets for compliance (Content Cop), and forecasting inventory and yield (Inventory Manager).

Does Sofie replace my retail media team?

No. Sofie does the legwork - analysis, drafts, and suggestions at a scale headcount can't reach - while your team makes every decision. Nothing executes without human approval, and every action is recorded in an audit log.

How is Sofie different from a chatbot or copilot?

Sofie's agents work inside your Osmos data and workflows with full context - live campaigns, inventory, budgets, and your policies. They don't just answer questions; they draft the fix and queue it for your approval.

Can advertisers and sellers use Sofie too?

Yes. Retailers can hand Sofie's agents to their brands and sellers as self-serve capability - giving every advertiser expert-level optimization without expanding the service team.

How do I try Sofie?

Any agent can be tested free in the sandbox on realistic scenarios before you enable it. Pick one agent, give it a spin, and roll it out on your terms.